Good Mondays Farm, Dauntsey, Wiltshire, SN15 4HL.    Tel: 07736 716 000

Privacy Policy

Data Controller and Representative

Through its website (the “Website”) and its desktop applications and mobile applications (the “Application”), Good Mondays implements the processing of data listed below. Georgina Greene (info@thecowsheds.com) is the designated representative of Good Mondays in the EU in accordance with the Regulation No. 2016/679 on the protection of natural persons with regard to the processing of data (the “GDPR”).

Please read carefully the following privacy policy which provides you, as the user of the Website and/or Application (the “User” or “You”), with the relevant information regarding the various processing of data implemented by Good Mondays, in accordance with GDPR.

Data processing implemented by Good Mondays

2.1 Processing of business and or data related to your visit to our website, telephone and email regarding the purchase and use of our products

When the User visits to our Website, or purchases a Good Mondays product through the Website by telephone or email, Good Mondays implements a processing of business personal / data as follows:

2.1.1 Data collected

Regarding this processing, Good Mondays collects the following data through the collection forms, emails and or telephone calls from you in the ordering process or other processes.

– Name; – Company name and industry you work for; – Email address; – Address; – Country; – Postal code; – Phone number;

– Order information, such as the products you purchase, date and amount of the order; – Payment information such as Credit card information (type, number, expiration date, CVV security code)/debit card information or other payment/billing information. Note:- On line payments are processed by our third party merchant and the information is not held by us and is encrypted by our third party.

Payments information via phone are temporarily held by our office to process your payment directly with our merchant, this information is then discarded by shredding our Card Payment form.

– Information we get from your visit to our websites. We collect information about how you visit our websites (including the webpage that led you to a Good Mondays website, the search terms entered into a search engine which led you to a Good Mondays website); – Information we get from your use of our products. We collect information about the products that you use and how you use them and your local device information, including but not limited to your device information, operating system, user name, your Good Mondays ID, location, IP address, operating log information; – Content of customer support communications.

2.1.2 Purpose and legal basis of the processing

Good Mondays uses the information we collect about you for the following purposes: In order for Good Mondays to provide the User with the ordered product(s); For the performance of a contract to which the User is party, in accordance with Article 6.1.b of the GDPR and the collected data are necessary in order for Good Mondays to identify and bill the User and to charge its bank card number; For Verifying your identity and Providing customer service or support; Analyze your use of our websites and products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.

2.1.3 Recipients of the data

We may also transmit your information with companies that help us to run our business by processing information on behalf of us for the purposes identified above. Such companies include providers of payment processing services, server services providers, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers. In addition, Good Mondays may disclose the User’s data: – if Good Mondays is under a duty to disclose or share such data in order to comply with any legal obligation, or in order to protect the rights, property or safety of its business, its customers or others; and – to successors in title or replacement operators of all or part of Good Mondays’ respective businesses.

2.1.4 Transfer of data

The collected data may be transferred by Good Mondays to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s data to the same extent as in the European Union.

Good Mondays ensures that the User’s data processed by Good Mondays or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.

Please find below the relevant information on transfer:

– Good Mondays may transfer the collected information to third party payment processors to complete the charge process; – Good Mondays may transfer the collected information to providers of third party email delivery service to send promotion emails, or to other marketing platforms and service providers to complete relevant service; – Good Mondays may use third party track tools (such as Adwords, Bing, bugsplat, Criteo, disqus, fabric, Facebook, FireBase, Flurry, Google Analytics, Hotjar, LinkedIn, Pardot, Quora, JPUSH) to track the information on how users use the products and websites, such information will be stored in third party servers. Such third party track tools may send the data analysis report to Good Mondays for Good Mondays’ above mentioned purpose; – Good Mondays may store the collected information on the servers leased from providers of third party server service.

2.1.5 Duration of the storage

Good Mondays will store the collected data for the duration of the contract and 60 days after the termination of the contract. Beyond this duration, in order for Good Mondays to be able to demonstrate the existence of a right or a contract or a legal obligation, the relevant data will be stored through intermediary archives for a duration that will not exceed what is strictly necessary regarding the purpose of the storage and in accordance with the applicable legislation.

Regarding banking information, said information will be deleted once the payment has been processed and has become effective. Withdrawal time period could additionally apply. The number and the expiration date of the credit card number (not the CVV security code) could be stored through intermediary archives for evidence purposes in case of a claim regarding the payment, for the duration provided by Article L. 133-24 of the Monetary and Financial Code (13 months or 15 months in case of deferred charge card).

2.2 Processing of data related to comments areas

When the User decides to comment a Good Mondays product through the Website or the Application, Good Mondays implements a processing of data as follows:

2.2.1 data collected

Regarding this processing, Good Mondays collects the following data:

– Email address; – Name or nickname; – Other potential information provided by the User through its comment (location, etc.); – The content of your comment.

2.2.2 Purpose and legal basis of the processing

This processing is implemented by Good Mondays in order to improve its products and provide the consumers and potential consumers with a better and transparent information about the Good Mondays products. Said comments and the related data are provided by the User on a voluntary basis so that the processing of the collected data relies on the User’s consent. Good Mondays may use the comments (with your relevant information) you post for marketing purpose in order for others to better understand and use our products.

2.2.3 Recipients of the data

Good Mondays may transmit the collected data to third party email delivery service providers, social medias, other marketing platforms and service providers.

2.2.4 Transfer of data

The collected data are transferred by Good Mondays to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s data to the same extent as in the European Union.

Good Mondays ensures that the User’s data processed by Good Mondays or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.

Please find below the relevant information on transfer:

– Good Mondays may transfer the collected information to providers of third party email delivery service to send promotion emails, to other marketing platforms and service providers to complete relevant service. – Good Mondays may store the collected information on the servers leased from providers of third party server service.

2.2.5 Duration of the storage

Good Mondays will store the collected data for not more than 5 years after the collection.

2.3 Processing of data related to newsletters and advertising emails

The User may want to subscribe to Good Mondays’ newsletter in order to be provided with information and news regarding Good Mondays products. In this case, Good Mondays implements a processing of data as follows:

2.3.1 data collected

Regarding this processing, Good Mondays only collects your provided information such as the User’s email address, name or nickname, country, preferred product, and your operation to the promotion emails.

2.3.2 Purpose and legal basis of the processing

Good Mondays implements the processing of data in order to provide consumers and potential consumers with information and news regarding Good Mondays products. The subscription to Good Mondays’ newsletter and the related provision of data is made on a voluntary basis so that the processing of the collected data relies on the User’s consent.

2.3.3 Recipients of the data

Good Mondays may transmit the collected data to providers of email delivery service and other service providers such as data analysis providers and server providers.

2.3.4 Transfer of data

The collected data are transferred by Good Mondays to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s data to the same extent as in the European Union.

Good Mondays ensures that the User’s data processed by Good Mondays or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.

Please find below the relevant information on transfer:

– Good Mondays may transfer the collected information to providers of email delivery service providers to send newsletters or promotion emails. – Good Mondays may store the collected information on the servers leased from providers of server service. – Good Mondays may use third party track tools (such as Google Analytics) to track the information on the user’s operation to the advertising emails, such information will be stored in third party servers. Such third party track tools may send the data analysis report to Good Mondays for Good Mondays’ above mentioned purpose.

2.3.5 Duration of the storage

Good Mondays will store the collected data for 3 years from their collection or from the last contact from the User (whichever is later). At the end of this 3 years time period, Good Mondays may contact the User in order to know if the User wishes to keep receiving commercial information from Good Mondays. In case Good Mondays would not receive any positive and explicit answer from the User, the data would be deleted or archived in accordance with the applicable legislation.

2.4 Cookies and trackers

When the User consults the Website and/or the Application, Good Mondays implements cookies and other trackers on the User’s device.

User’s rights

To the extent required by the law of your jurisdiction, you may have below rights. Before you exercise below rights, you may consult your legal counsel if the laws of your jurisdiction stipulate below rights.

Rights Content

The right to be informed The User has the right to be provided with clear, transparent and easily understandable information about how Good Mondays collects and uses data and its rights. This is the reason why Good Mondays is providing the User with the information in this privacy policy.

The right of access The User has the right to obtain access to its data (if Good Mondays is processing it), and other certain information (similar to that provided in this privacy policy).

The right to rectification The User is entitled to have its data corrected if it’s inaccurate or incomplete.

The right to erasure This ‘the right to be forgotten’ enables the User to request the deletion or removal of its data where there’s no compelling reason for Good Mondays to keep using it. This is not a general right to erasure; there are exceptions.

The right to restrict processing Under certain circumstances, the User has the rights to ‘block’ or suppress further use of its data.

The right to data portability The User has the rights to receive its data provided to Good Mondays in a structured, commonly used and machine readable format and has the right to transmit those data to another controller.

The right to object to processing The User has the right to object, on grounds relating to its particular situation, at any time, to the processing of its data.

The right to lodge a complaint The User has the right to lodge a complaint about the way Good Mondays handles or processes its data with its national supervisory authority (in France, the CNIL).

The right to withdraw consent If the user has given its consent for a specific processing of its data implemented by Good Mondays, the User has the right to withdraw its consent at any time. In case the User does so, it does not mean that anything Good Mondays has done with the User’s data with its consent up to that point is unlawful).

The right to define instructions The User has the right to define general or specific instructions regarding storage, deletion and use of its data after death.

Revision of this Privacy Policy

Occasionally, we may change this privacy policy (or other documents related to privacy policy) to allow Good Mondays to use or share your data in a different way. If we do, the links to the policy on our websites (which are generally found in the footer of the website) will indicate that the policy has been changed. For new users, the change will become effective upon posting. For existing users, if the change is significant, it will become effective 30 days after posting. We encourage you to periodically review the privacy policy for the latest information on our privacy practices.

Contacting Good Mondays

If the User needs to contact Good Mondays for any reason (including to exercise any of its rights in relation to data protection as set out above) please contact info@thecowsheds.com Good Mondays will act on the User’s requests and provide information free of charge, except where the requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case Good Mondays may charge a reasonable fee (taking into account the administrative costs of providing the information or communication, or taking the action requested), or refuse to act on the request.